Terms and Conditions

Welcome to Healing Stones. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing our website and placing an order, you agree to be bound by these Terms and Conditions.

1. General

  • Eligibility : By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
  • Amendments : We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the site following any changes constitutes your acceptance of the new terms.

2. Orders and Payment

  • Order Acceptance : All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including inaccuracies in product descriptions, pricing, or availability.
  • Pricing : All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including inaccuracies in product descriptions, pricing, or availability.
  • Payment Methods : We accept various payment methods, including credit/debit cards, and online payment gateways. Payment must be received in full before your order is processed and shipped.

3. Shipping and Delivery

  • Shipping Locations : We currently ship within the UAE only. Shipping times and costs are outlined in our Shipping Policy.
  • Delivery Time : While we strive to deliver your order within the estimated timeframe, delivery times may vary due to factors beyond our control. We are not responsible for delays caused by the courier service.
  • Risk of Loss : All products purchased are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

4. Returns and Exchanges

  • Return Policy : Please refer to our Return Policy for details on how to return or exchange an item. Items must be returned in their original, unused condition within the specified return period.
  • Non-Returnable Items : Custom or personalized items, as well as items marked as final sale, are not eligible for return or exchange.

5. Product Descriptions

  • Accuracy : We strive to ensure that product descriptions, images, and prices are accurate. However, we do not warrant that the product descriptions or other content on the site are accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.
  • Natural Variations : Please note that healing crystals are natural products, and there may be variations in color, size, and shape. These variations are not considered defects and are part of the unique nature of each crystal.

6. Limitation of Liability

  • Use of Products : Healing crystals and related products sold by Healing Stones are intended for personal use and are not a substitute for professional medical advice, diagnosis, or treatment. We make no guarantees regarding the effectiveness of our products for any specific purpose.
  • Liability Disclaimer : To the fullest extent permitted by law, Healing Stones disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We shall not be liable for any damages of any kind arising from the use of our products or website, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages.

7. Intellectual Property

  • Ownership : All content on this website, including text, graphics, logos, images, and software, is the property of Healing Stones or its content suppliers and is protected by UAE and international copyright laws.
  • License : You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the site for personal shopping purposes only. Any other use, including the reproduction, distribution, or display of the content on this site, is strictly prohibited without our prior written consent.

8. Governing Law

  • Jurisdiction : These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the UAE.

9. Contact Information

Conditions, please contact us at:
Healing Stone
Dubai Uae
info@healingstones.ae
(099) 453-1357