At Healing Stones, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website and services.
Information We Collect
We collect personal information from you when you:
- Make a Purchase: When you buy products from our website, we collect your name, address, phone number, email address, and payment information to process your order.
- Create an Account: When you create an account, we collect your name, email address, and a password.
- Subscribe to Our Newsletter: When you sign up for our newsletter, we collect your email address to send you updates and promotions.
- Contact Us: If you contact us with questions or concerns, we may collect your name, email address, and any other information you provide.
How We Use Your Information
We use the information we collect to:
- Process Orders: To process and fulfill your orders, including sending you emails to confirm your order status and shipping details.
- Customer Service: To respond to your inquiries and provide customer support.
- Marketing Communications: To send you promotional materials, special offers, and updates, if you have opted in to receive them. You can opt-out at any time.
- Website Improvement: To analyze website usage and improve our website and services.
- Legal Compliance: To comply with legal obligations and prevent fraud.
How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. These include:
- Secure Payment Processing: We use secure payment gateways that comply with industry standards to protect your payment information.
- Data Encryption: Your personal information is encrypted and stored securely on our servers.
- Access Control: Access to your personal information is restricted to authorized personnel only.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. These providers are required to keep your information confidential.
- Legal Obligations: We may disclose your information when required by law or to protect our rights, property, or safety.
Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your browsing experience and gather information about visitors and visits to our website. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our site.
Your Rights
- Access: You have the right to access the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal information.
- Deletion: You have the right to request that we delete your personal information, subject to certain legal obligations.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you by email if the changes are significant.
Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:
Info@healingstones.ae+971 50 2783890